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Fair Work Centre — For Employers

Commissions, Contractors and Underperforming Agents — Advice for Real Estate Agencies

Commission structures, contractor disputes and restraint clauses on departure create distinct employment law risk for real estate and property management businesses. Get advice built for your agency.

Australian real estate agency principal reviewing employment contracts

Not a government body
Employer-side advice only
Direct lawyer access — no call centres
Fair Work Commission representation

The Problem

Real Estate Agencies Face Risk in How Agents Are Engaged and Paid

Whether an agent is genuinely an employee or a contractor is scrutinised closely under the Fair Work Act 2009, and commission-only arrangements must still meet minimum entitlement guarantees enforced by the Fair Work Ombudsman.

1

Contractor vs employee disputes over commission agents

Treating a genuinely controlled, business-integrated agent as a contractor to avoid minimum entitlements is one of the most common and costly misclassification risks in real estate.

2

Commission-only structures still need a wage floor

Even where pay is commission-based, employees are still entitled to minimum guarantees under the applicable award — a bad month for sales doesn’t remove this obligation.

3

Restraint clauses on agent departure are often unenforceable

Poorly drafted non-compete and non-solicitation clauses offer little real protection when a top-performing agent leaves and takes a client list with them.

4

Managing underperforming agents

Performance issues tied to sales targets need a fair, documented process — target-based dismissals without proper process are a common source of unfair dismissal claims.

How We Help

Employment Advice Built for Agencies and Property Managers

Fair Work Centre helps real estate and property management businesses manage agent classification, commission structure compliance and enforceable exit clauses.

Our advice reflects current Fair Work Commission guidance on commission-based employment and restraint of trade enforceability.

  • Assess agent classification to avoid contractor misclassification risk
  • Confirm commission structures meet minimum entitlement guarantees
  • Draft enforceable restraint of trade and non-solicitation clauses
  • Advise on managing underperformance against sales targets
  • Draft compliant employment contracts for agents and property managers
  • Advise on redundancy during agency mergers or office closures
  • Represent your agency in Fair Work Commission matters

Key Facts Every Real Estate Employer Should Know

21 days
Window for an unfair dismissal claim after a termination
6 years
How far back a commission underpayment claim can reach
Minimum guarantee
What commission-only pay must still meet under the award
Reasonable
The legal test restraint of trade clauses must meet to be enforceable

How It Works

Get Advice in Three Steps

1

Call or enquire

Call 1300 161 828 or book a free initial advice call about your business.

2

Speak to a dedicated lawyer

We review your specific classification, contracts and compliance risk.

3

Resolve with confidence

Get a clear compliance plan built for your business and workforce.

Get Your Agent Contracts and Commission Structure Right

A short advice call now can prevent a misclassified agent or unenforceable restraint costing you later.

Membership

Plans Built for Ongoing Employer Protection

Standard
$118/month
  • 50+ HR document templates
  • Employment agreement templates
  • Self-service HR resources

See Plan Details

Professional
$346/month
  • Everything in Advanced
  • Unlimited lawyer advice sessions
  • Fair Work Commission representation

See Plan Details

Common Questions

Frequently Asked Questions

It depends on the substance of the relationship — the level of control the agency exercises, whether the agent works exclusively for you, and who bears the financial risk — not the label used in the agreement.

Employees on commission structures are generally still entitled to a minimum wage guarantee under the applicable award, regardless of sales performance in a given period.

They can be, but only to the extent reasonably necessary to protect a legitimate business interest like client relationships — overly broad clauses are commonly narrowed or struck down.

Yes, but it needs to follow a fair process — clear expectations, a genuine opportunity to improve, and proper documentation — rather than an immediate dismissal based on one bad period.

This is exactly what a properly drafted restraint and confidentiality clause is designed to address — without one, protecting client relationships becomes far harder.

Property managers are typically salaried or wage-based rather than commission-based, and are generally covered by the Real Estate Industry Award with standard entitlements applying.

No. Fair Work Centre is an independent private advisory service for employers. We are not associated with or authorised by the Fair Work Ombudsman, the Fair Work Commission, or any government authority.

Fair Work Centre is an independent private organisation providing advisory services to employers only. It is not associated with or authorised by the Fair Work Ombudsman, the Fair Work Commission, or any government authority.

Free Initial Legal Guidance For Employers

Speak to an Employment Lawyer at Fair Work Centre

To change or request cancellation of your Client Membership, please email us with your request at: info@fairworkcentre.com.au.

Refer to our Terms of Service for changes or cancellation requests.

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Employers / HR Managers:  1300 161 828
Employees / Workers:  13 13 94

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